Kertessa early access

The calm way to run your bookings

Accessibility statement

Version 1 · Last reviewed on 12 October 2026

This statement is from Kertessa and covers this site: the early access page, with its six questions and the notice called How we use your email, and this statement.

How accessible this site is

This site partly meets the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA.

Our checks found no failures when they last ran. But no one has yet tested the site in a structured way with a screen reader or other assistive technology. Until that is done, we do not say it fully meets the standard.

You can choose a light or dark theme with the switch at the top of the early access page, and turn off its quiet sounds with the speaker button beside it. Your browser remembers both on this device.

Known problems

We know of no part of this site that fails WCAG 2.2 AA. When we find one, it goes here with the success criterion it fails and the date we will fix it by.

Not tested yet, and when it will be

What we test, and when it last ran

Kertessa tests this site with its own checks. No outside organisation has tested it.

Tell us about a problem

If something on this site is hard or impossible for you to use, email bookings@kertessa.co.uk. Tell us what you were trying to do and, if you are happy to, the device and any assistive technology you use.

We reply within 3 working days. Working days are Monday to Friday, 9:00 to 18:00 UK time, not counting bank holidays in England and Wales.

Email is the only way to reach us for now. We do not have a phone line.

Another way to join

If the page stops you joining, email us at the same address with the address you would like us to use, and we will add you to the list by hand.

If you need anything on this site in another format, such as large print, a plain text email or a version in simpler words, ask us at the same address. We will reply within 3 working days.

If you are not happy with our reply

Tell us you want to make a complaint. We will reply the same working day to say we have it, and send you a final answer within 15 working days.

You can also get independent advice about the Equality Act 2010 from the Equality Advisory and Support Service, which covers England, Scotland and Wales: call 0808 800 0082 or visit equalityadvisoryservice.com. In Northern Ireland, contact the Equality Commission for Northern Ireland: call 028 9050 0600 or visit equalityni.org.

About this statement